SHIPPING UPDATES

We are now able to ship with FEDEX to most countries. If you do not see the FEDEX option for your country, please contact us and will we check if its possible to send.

FEDEX has very fast, trackable delivery (Usually takes about 3-5 days to most countries), but there are some important Rules:

1) Your address must be correct. If any information is missing or incorrect (apartment number missing, incorrect zipcode, etc), there could be extra fees, so please double check your address when ordering).
2) FEDEX cannot deliver to a P.O. box and military installations.
3) A telephone number and email address are REQUIRED for the receipient.
4) Brazil - Your CPF tax ID number is required for all purchases. Please write your tax ID number in the comments section or contact us.
5) Indonesia - Your NPWP tax ID number is required for all purchases. Please write your tax ID number in the comments section or contact us.
6) Food products are not allowed to some countries. If you plan on ordering food, let us know and we will check if its ok to send or not. The USA FDA now prohibits any candy or food items to be sent by FEDEX (other shipping ways are ok).
7) If your package gets returned because you didnt pick it up or you refuse the package, FEDEX will charge you for the shipping cost to send it back.
8) If there are any customs or taxes for your order, you mail be billed afterwards by customs.
9) PLEASE watch for your package. If FEDEX cannot deliver and the package is sent back, you are responsible for the shipping cost to send the package back AND re-send it.

The Japan Post Office is still not shipping to alot of countries because of travel disruptions due to COVID-19.

NO MAIL SERVICE LIST

List of countries currently with NO MAIL SERVICE thru the Japan Post Office (This includes EMS and Registered Mail). However FedEx shipping may be available to some of these countries:

Asia
Afghanistan
East Timor

Middle East
Iran
Iraq
Israel
Lebanon
Syria

Europe
Albania (EMS Stopped)
Andorra
Armenia (EMS Stopped)
Belarus (EMS Stopped)
Iceland (EMS Stopped)
Moldova
Montenegro
Russia
Turkmenistan
Ukraine

Oceania
Fiji
French Polynesia
New Caledonia (EMS Stopped)

North and Central America
Anguilla
Bermuda
Bonaire, Saba and Saint Eustatius
Canada (Due to Mail Strike)
Guatemala
Haiti
Netherlands Antilles
Saint Pierre and Miquelon

South America
Bolivia
Guyana
Paraguay
Venezuela (EMS Stopped)

Africa
Botswana
Burkina Faso
Burundi
Cameroon
Cape Verde
Central Africa
Comoros
Congo
Djibouti
Equatorial Guinea
Eritrea
Eswatini
Gambia
Lesotho
Libya
Malawi
Mali
Namibia
Rwanda
Sierra Leone (EMS Stopped)
South Sudan
Yemen
Zambia
Zimbabwe