Shipping update: Registered mail to the USA, UK, Canada, etc. has restarted, but may experience long delivery delays
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SHIPPING UPDATES


Important:

We are now able to ship with FEDEX to most countries. If you do not see the FEDEX option for your country, please contact us and will we check if its possible to send.

FEDEX has very fast, trackable delivery (Usually takes about 3-5 days to most countries), but there are some important Rules:

1) Your address must be correct. If any information is missing or incorrect (apartment number missing, incorrect zipcode, etc), there could be extra fees, so please double check your address when ordering).
2) FEDEX cannot deliver to a P.O. box and military installations.
3) A telephone number and email address are REQUIRED for the receipient.
4) Brazil - Your CPF tax ID number is required for all purchases. Please write your tax ID number in the comments section or contact us.
5) Indonesia - Your NPWP tax ID number is required for all purchases. Please write your tax ID number in the comments section or contact us.
6) Food products are not allowed to some countries. If you plan on ordering food, let us know and we will check if its ok to send or not. The USA FDA now prohibits any candy or food items to be sent by FEDEX (other shipping ways are ok).
7) If your package gets returned because you didnt pick it up or you refuse the package, FEDEX will charge you for the shipping cost to send it back.
8) If there are any customs or taxes for your order, you mail be billed afterwards by customs.
9) PLEASE watch for your package. If FEDEX cannot deliver and the package is sent back, you are responsible for the shipping cost to send the package back AND re-send it.

The Japan Post Office is still not shipping to alot of countries because of travel disruptions due to COVID-19.


NO MAIL SERVICE LIST

List of countries currently with NO MAIL SERVICE thru the Post Office (This includes EMS and Registered Mail):

Asia
Afghanistan
East Timor
Mongolia
Myanmar (EMS Stopped)

Middle East
Syria

Europe
Albania (EMS Stopped)
Andorra
Armenia (EMS Stopped)
Azerbaijan (EMS Stopped)
Belarus
Bosnia & Herzegovina
Faroe Islands (EMS Stopped)
Greece
Greenland (EMS Stopped)
Iceland (EMS Stopped)
Kosovo (EMS Stopped)
Moldova
Montenegro
Montserrat (EMS Stopped)
Russia
Turkmenistan
Ukraine
Vatican

Oceania
Fiji
Guam
Marshall Islands
Micronesia
Nauru (EMS Stopped)
New Calendonia
North Marina Islands (EMS Stopped)
Palau (EMS Stopped)
Papua New Guinea (EMS Stopped)
Samoa
Solomon Islands (EMS Stopped)
Tonga (EMS Stopped)
Wallis and Futuna (EMS Stopped)

North and Central America
Anguilla
Aruba
Barbados
Bermuda
Bolivia
Bonaire, Saba and Saint Eustatius
Cayman Islands
Curacao
Dominica
Domincan Republic
El Salvador
Guadaoupe (EMS Stopped)
Guatemala
Honduras
Jamaica
Martinique (EMS Stopped)
Netherlands Antilles
Nicaragua
Saint Maarten
Saint Pierre and Miquelon
Saint Vincent
Turks and Caicos

South America
Chile (Registered Mail Stopped)
Falkland Islands
French Guiana (EMS Stopped)
Guyana
Peru (Registered Mail Stopped)
Suriname
Venezuela (EMS Stopped)

Africa
Angola
Ascension
Botswana
Burkina Faso
Burundi
Cameroon
Cape Verde
Central Africa
Chad
Comoros
Congo
Curacao
Egypt
Equatorial Guinea
Eritrea
Eswatini
Lesotho
Malawi
Mali
Mauritania
Nambia
Rwanda (Registered Mail Stopped)
Sierra Leone (EMS Stopped)
South Sudan
St. Helena
Tristan da Cunha
Uganda
Zambia
Zimbabwe

If your country is not listed above, then we are able to send your package, but some countries may experience delays.