FedEx Shipping now available. Japan Post EXTREMELY Delayed or Stopped to Many Countries. PLEASE READ BEFORE ORDERING. Click Here for details.

Shipping Information

Shipping Transit Time:

PLEASE NOTE: DUE TO COVID-19, THE JAPAN POST OFFICE HAS STOPPED DELIVERY TO MANY COUNTRIES AND THE ESTIMATED DELIVERY TIMES MAY BE MUCH LONGER THAN STATED BELOW. EXPECT EMS EXPRESS MAIL TO TAKE UP TO 1 MONTH FOR SOME COUNTRIES TO ARRIVE, REGISTERED AIRMAIL TO TAKE UP TO 2-3 MONTHS TO ARRIVE AND REGULAR AIRMAIL TO TAKE UP TO 2-4 MONTHS TO ARRIVE. THESE TIMES ARE JUST APPROXIMATIONS AND IT DEPENDS ON PLANE AVAILABILITY AND COUNTRY. FEDEX SHIPPING IS HIGHLY RECOMMENDED AND USUALLY TAKES 1-2 WEEKS TO ARRIVE.


Pokevault offers 4 different different shipping methods for your convenience. All packages are sent through the Japan Post Office or Fed Ex.


1) FEDEX INTERNATONAL PRIORITY - This is the absolute fastest way to ship a package that we offer.  It is trackable and insured. On average it usually takes about 3-5 days to arrive,  but depends on which country you are located. Fed ex does NOT deliver to P.O. box addresses. Some items may not be allowed due to speedy customs clearance (ex. cookies, food items, etc).

2) EMS EXPRESS AIRMAIL - This is the fastest way to ship a package thru the Japan post office.  It is trackable and insured. On average it usually takes about 3-7 days to arrive,  but depends on which country you are located, how fast it clears customs and how busy customs and the post office is.

3) REGISTERED AIRMAIL - This is the cheapest way to send a package thru the Japan post office with a tracking number. It is trackable and insured. On average, it usually takes about 10-21 days to arrive, but depends on which country you are located, how fast it clears customs and how busy customs and the post office is.

4) REGULAR AIRMAIL
 - This is the cheapest way to send a package thru the Japan post office, but it is NOT TRACKABLE and NOT INSURED. Since there is no tracking number, so there is no way to track where your package is if it doesn't arrive. It is not recommended for expensive packages.  It usually takes about 10-21 days to arrive, but depends on which country you are located, how fast it clears customs and how busy customs and the post office is.


IMPORTANT:

*** Delivery times vary depending on the destination country and what time of year it is. Shipping during the holidays can take much longer than stated.
*** Delivery times to some countries take much longer than other countries. Packages sent to South America, Central America, Africa, Russia, Italy, Canada and a few other countries can take considerably longer to arrive. Sometimes as long as 4-8 weeks or longer.
*** Delivery times are just an estimate based on previous experience. We do our best to send your package out immediately, but please understand that once we send a package out, we have no control over how long it will take to arrive. It depends on how busy customs and the post office is in your country.

Customs, Duties & Taxes:
Packages sent to some countries may be subject to import taxes, VAT taxes, duties or other fees. This depends on the destination country and the value of the package. The charges vary from country to country, so customers are responsible for checking their country's regulations before purchasing. If there are any extra charges, the recipient is responsible for the charges. Pokevault is not responsible for any extra charges imposed by the recipient's country.

Shipping Cost:
Shipping cost varies depending on the weight of the package, which country you ship to, and which shipping method that you choose. You can check the shipping cost before purchasing by clicking on your shopping cart, then clicking on "estimate shipping cost and taxes".