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Shipping Information

Shipping Transit Time:
Pokevault offers 3 different different shipping methods for your convenience. All packages are sent through the Japan Post Office. We do not use any other shipping couriers.

1) REGULAR AIRMAIL - This is the cheapest way to send a package, but it is NOT TRACKABLE and NOT INSURED. Since there is no tracking number, so there is no way to track where your package is if it doesn't arrive. It is not recommended for expensive packages.  It usually takes about 10-21 days to arrive, but depends on which country you are located, how fast it clears customs and how busy customs and the post office is.

2) REGISTERED AIRMAIL - This is the cheapest way to send a package with a tracking number. It is trackable and insured. On average, it usually takes about 10-21 days to arrive, but depends on which country you are located, how fast it clears customs and how busy customs and the post office is.

3) EMS EXPRESS AIRMAIL - This is the fastest way to ship a package.  It is trackable and insured. On average it usually takes about 3-7 days to arrive,  but depends on which country you are located, how fast it clears customs and how busy customs and the post office is.

IMPORTANT:

*** Delivery times vary depending on the destination country and what time of year it is. Shipping during the holidays can take much longer than stated.
*** Delivery times to some countries take much longer than other countries. Packages sent to South America, Central America, Africa, Russia, Italy, Canada and a few other countries can take considerably longer to arrive. Sometimes as long as 4-8 weeks or longer.
*** Delivery times are just an estimate based on previous experience. We do our best to send your package out immediately, but please understand that once we send a package out, we have no control over how long it will take to arrive. It depends on how busy customs and the post office is in your country.

Customs, Duties & Taxes:
Packages sent to some countries may be subject to import taxes, VAT taxes, duties or other fees. This depends on the destination country and the value of the package. The charges vary from country to country, so customers are responsible for checking their country's regulations before purchasing. If there are any extra charges, the recipient is responsible for the charges. Pokevault is not responsible for any extra charges imposed by the recipient's country.

Shipping Cost:
Shipping cost varies depending on the weight of the package, which country you ship to, and which shipping method that you choose. You can check the shipping cost before purchasing by clicking on your shopping cart, then clicking on "estimate shipping cost and taxes".