Monday thru Friday
8am to 5pm (Japan time UTC +9:00)
*** We are closed on all Japanese holidays.
*** You may of course place an order 24 hours per day, 365 hours per week, but the post office is closed on weekends and holidays. If you place an order on the weekend, it will be sent out on Monday. If you place an order while we are closed for holidays, it will be sent when we open for business again.***
*** Pokevault is currently only an online store. We are online much more often than stated in our operating hours, so feel free to contact us if you have any questions.