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United Arab Emirates
United Kingdom (Delivering, but about 3-4 weeks delayed)
North Marina Islands
Papua New Guinea
Wallis and Futuna
North and Central America
Antigua and Barbuda
Bonaire, Saba and Saint Eustatius
British Virgin Islands
Mexico (Delivering, but very delayed)
Saint Christopher and Nevis
Saint Pierre and Miquelon
Trinidad and Tobago
Turks and Caicos
United States of America
US Virgin Islands
Sao Tome and Principe
Tristan da Cunha
You can visit the Japan post office website for more details (In English)
The mail is VERY DELAYED to almost everywhere in the world because of the reduced number of flights due to the COVID-19 corona virus. Expect your order to take much longer than normal to arrive. PLEASE BE PATIENT. Unfortunately this is a very abnormal situation and we have no control over how long the mail takes to arrive.
1) If you country is not listed above, then we are able to send your package, but expect very long shipping delays (ESPECIALLY FOR REGULAR AIRMAIL) and mail service may stop at any time without warning (There are very few international flights right now. Packages have to wait for available flights, so some packages may take 2-3 months or more in some cases). We will do everything we can to send your package if we are able to. This also includes every type of mail, including EMS express mail. EMS express mail has priority and is loaded on the planes first, then if there is space registered mail is loaded next and then if there is still space regular mail is sent last).
2) If mail to your country is stopped, you may of course order anytime and we will keep your package here for you and send it out as soon as we are able to (Unfortunately I do not know exactly how long this will be).
3) If your package has already been sent, it will probably take longer than normal to arrive, so please be patient. If the mail is still being accepted to your country, we will do everything we can to send your package out as quickly as possible, but once we send it out, we have no control over how long it takes to arrive. Some countries are taking considerably longer than normal to arrive. The delivery time depends on the situation with your country's post office. If mail to your country is temporarily stopped, we will send out your package as soon as your country starts accepting mail again.
4) IMPORTANT UPDATE for mail sent to the USA before the mail was stopped.
Also, PLEASE watch for your packages online with the tracking number and link you are provided when you order (Only Registered mail and EMS express mail have tracking numbers). Several packages have been sent back because they were not picked up before the time limit. Some countries may have special protocol where they are not directly handing your package to you for safety concerns, so please contact the post office in your country for details of how to receive it.
*** Because of the situation, your package may stop tracking for a period of time. This means that your package is waiting for a flight, or waiting to clear customs. It will start tracking again as soon as there is an available flight, or it clears customs ***