Shipping Update Regarding COVID-19

IMPORTANT:

We are now able to ship with FedEx to most countries. If you do not see the FedEx option for your country, please contact us and will we check if its possible to send.

FedEx has very fast, trackable delivery (Usually takes about a week or two to most countries), but there are some important Rules:

1) Your address must be correct. If any information is missing or incorrect (apartment number missing, incorrect zipcode, etc), there could be extra fees, so please double check your address when ordering).
2) FedEx cannot deliver to a P.O. box and military installations.
3) A telephone number and email address are REQUIRED for the receipient.
4) Brazil and Indonesia - Your tax ID number is required for all purchases. Please write your tax ID number in the comments section or contact us.
5) Food products are not allowed to some countries. If you plan on ordering food, let us know and we will check if its ok to send or not. The USA FDA now prohibits any candy or food items to be sent by FedEx (other shipping ways are ok).
6) If your package gets returned because you didnt pick it up or you refuse the package, FedEx will charge you for the shipping cost to send it back.
7) If there are any customs or taxes for your order, you mail be billed afterwards by customs.
8) PLEASE watch for your package. If FedEx cannot deliver and the package is sent back, you are responsible for the shipping cost to send the package back AND re-send it.

List of countries currently with NO MAIL SERVICE thru the Post Office due to disruption in transportation because of covid-19 (This includes EMS and Registered Mail)

ASIA
Afghanistan
Brunei
East Timor
India (Registered Mail Stopped)
Mongolia
Myanmar (EMS Stopped)

Middle East

Bahrain
Israel
Syria

Europe
Albania (EMS Stopped)
Andorra
Armenia (EMS Stopped)
Azerbaijan (EMS Stopped)
Belarus
Bosnia & Herzegovina
Bulgaria (EMS Stopped)
Croatia (EMS Stopped)
Estonia (EMS Stopped)
Faroe Islands (EMS Stopped)
France (Registered Mail Stopped)
Georgia
Germany (Registered Mail Stopped)
Greece
Greenland (EMS Stopped)
Iceland (EMS Stopped)
Italy
Kosovo
Latvia (EMS Stopped)
Lithuania (EMS Stopped)
Luxembourg (EMS Stopped)
Malta
Moldova
Montenegro
Montserrat
Netherlands (EMS Stopped)
North Macedonia
Norway (EMS Stopped)
Poland (EMS Stopped)
Portugal (EMS Stopped)
Russian Federation
San Marino
Serbia (EMS Stopped)
Slovakia (EMS Stopped)
Slovania (EMS Stopped)
Turkmenistan
United Kingdom (Registered Mail Stopped)
Ukraine
Vatican

Oceania
American Samoa
Fiji
French Polynesia
Kiribati (EMS Stopped)
Marshal Islands
Micronesia
Midway Islands
Nauru (EMS Stopped)
New Caledonia
North Marina Islands (EMS Stopped)
Palau (EMS Stopped)
Papua New Guinea
Pitcairn (EMS Stopped)
Samoa
Solomon Islands
Tonga (EMS Stopped)
Tuvalu
Vanuatu (EMS Stopped)
Wake
Wallis and Futuna (EMS Stopped)

North and Central America
Anguilla
Aruba
Barbados
Bermuda
Bolivia
Bonaire, Saba and Saint Eustatius
Canada (Registered Mail Stopped)
Cayman Islands
Chili
Curacao
Dominica
Dominican Republic
El Salvador
Guadeloupe (EMS Stopped)
Guatemala
Honduras
Jamaica
Martinique (EMS Stopped)
Netherlands Antilles
Nicaragua
Puerto Rico
Saint Maarten
Saint Pierre and Miquelon
Turks and Caicos
US Virgin Islands

South America
Chile (Registered Mail Stopped)
Falkland Islands
French Guiana (EMS Stopped)
Guyana
Paraguay
Peru (Registered Mail Stopped)
Suriname
Uruguay (EMS Stopped)
Venezuela

Africa
Angola
Ascension
Botswana
Burkina Faso
Burundi
Cameroon
Cape Verde
Central Africa
Chad
Comoros
Congo
Cote D'Ivoire
Curacao
Egypt
Equatorial Guinea
Eritrea
Eswatini
Ghana
Guinea-Bissau
Lesotho
Malawi
Mali
Mauritania
Nambia
Rwanda (Registered Mail Stopped)
Sao Tome and Principe
Sierra Leone (EMS Stopped)
South Sudan
St. Helena
Tanzania
Tristan da Cunha
Uganda
Zambia
Zimbabwe

1) If you country is not listed above, then we are able to send your package, but expect very long shipping delays and mail service may stop at any time without warning (There are very few international flights right now. Packages have to wait for available flights, so some packages may take 1-2 months or more in some cases). 

2) If mail to your country is stopped, you may still order, but we cannot send your package until the mail resumes. We will keep your package here for you and send it out as soon as we are able to (Unfortunately I do not know exactly how long this will be).

*** Because of the situation, your package may stop tracking for a period of time. This means that your package is waiting for a flight, or waiting to clear customs. It will start tracking again as soon as there is an available flight, or it clears customs ***